For the last decade, Tot Squad’s top priority has been safety. With the recent and ever-changing news of the spread of coronavirus and COVID-19, we know this is a delicate time to have a family and we want you to know that we are here for you.
We have helped thousands of parents secure those they love through our car seat installs, quality cleanings, safety checks and repairs. We know that babies don’t stop being born, and parents like you still need Tot Squad -- especially now. We remain your partner in preparing safely for new additions and in taking care of your little ones.
You may have already read that, earlier in 2020, Tot Squad sold its cleaning business to BabyQuip. You can read all about it here. As part of that transition, Tot Squad no longer cleans or repairs baby gear. Tot Squad is now a digital marketplace to connect families with services and support across a large breadth of categories, from lactation to car seat safety to doulas and infant nutrition, with more categories being added regularly.
As you explore the new Tot Squad know that as part of our ongoing commitment to support families we still offer virtual car seat assistance and safety checks delivered via video chat by our Certified Child Passenger Safety Technicians (CPSTs). Our virtual service offerings in all categories ensure that your family and our providers are following socially-distant practices, while still delivering the support you need. We are slowly restarting our in-person service appointments on a case-by-case basis so check back on our home page regularly for updates.
Tot Squad is focused on virtual appointments at this time for the safety of our providers and the families we serve. However, providers may elect to see clients in person, should both parties agree. For in-person appointments, the following safety protocol are followed:
- All parties involved in a service appointment (both providers and parents) must wear a mask at all times.
- Providers and clients are instructed to wash their hands upon arrival at an appointment.
- Providers will wear gloves whenever physical contact with a family member is involved.
- Providers must check their temperature before every in-person appointment.
The safety of our clients and our team remains our top priority at Tot Squad. If you have questions about our services and safety initiatives, we want to hear from you. Contact us here to get in touch.
Jen, Founder and CEO, Tot Squad