Job Overview

We are looking for an experienced business integrator to work closely with our CEO to help grow Tot Squad and support our internal team. While the CEO is focused on vision, long-term strategy, new partnerships, and culture, the COO is focused on day-to-day management of departmental directors, translating high level strategy into execution, and methodically improving internal systems. The COO reports to the CEO, and all other leadership team members report directly to the COO. We currently use the EOS system to run our business, so the COO must be interested in using this model. 

Our ideal COO loves working with others and provides stability, guidance, and mentorship for all team members. The COO helps our team focus, prioritize, operate and plan logically, resolve issues respectfully and honestly, and hold each other accountable.
‍

This person is invigorated by growth and grounded in realism. Over the next year, we are on track to double our revenue and the size of our team, and our COO must be excited by challenges presented in growing a young, enthusiastic team, balancing multiple complex projects at once, and having fun throughout.
‍

The Right Fit

At Tot Squad, we hire for culture first. Then ability. And then skills. Please consider the following when deciding if this opportunity is the right fit for you.

Culturally, we seek team members who are interested in:

• Parenting industry / must love babies!
• Personal Growth
• Health & Wellness
• Humor
• Fun 
• Adventure
• Vulnerability

We seek these core abilities and qualities for this specific role:

• Energized by the idea of leading and motivating a team
• Operates more on logic than intuition
• Inclination to provide “reality checks” to visionary ideas
• Exceptional strategic thinking and problem solving skills
• Excellent communication and organization skills 
• Excited about financial, legal, and administrative deep work
• Driven to improve current standard operating procedures
• Proven ability to project manage
• Strong sense of follow-through and completing tasks
• Adaptable personality
• “Can do it, can figure it out” attitude
• Navigates conflict and resolution with grace, respect and accountability 

‍

As for skills, we are looking for someone who has experience working in a fast-paced environment and responding well to change and new ideas. You must already possess the following skills:

• Leadership: advanced self-awareness and exceptional verbal and written communication skills for leading large groups
• Operations: developing and maintaining business operational systems and processes in a fast-growth company
• Managerial finance: financial statement analysis and P&L management
• Legal: negotiation, establishing business terms, contract review and feedback

Additionally, we are looking for someone with the following experience and background:

• 10-20 years of professional experience 
• Minimum of five years in a leadership role
• MBA preferred
• Experience working in a Marketplace preferred

People with Whom You Will Interface 

• You will be supervised by our CEO
• You will supervise Operations/Fulfillment, Customer Success, Tech/Product, HR, Finance & Administration, and Marketing.

Job Details

• Full-time position with combination of salary + equity

• Based in Los Angeles / Sherman Oaks
• Access to  health insurance 
• 12 days PTO + seven national holidays
• Monthly team adventures and parties
• Phone stipend 
• Exceptional opportunities to grow professionally 

Application Instructions

If you want this to be your future, please follow these steps:

1. Please only apply if you fit the culture, abilities, and skills/experience listed above. 
2. Check out totsquad.com and learn about what we offer. 
3. Send an email to: careers@totsquad.com with your resume, salary requirement, and a link to a 1-2 minute YouTube video explaining why you think you are the right person for this job.  

*Please note: Our interview process is exceptionally thorough. We conduct multiple rounds of informal phone calls, office meetings, happy hours, and dinners with both leadership and other team members. For the COO role specifically, we expect that this process may take months in order to evaluate multiple candidates in depth. We ask for your patience with our process. We are enthusiastic about growing our team with badass people and getting to know you!